Return Policy

ShopChevyParts.com can only allow returns on uninstalled items that:


  • REQUIRES notification of any parts being exchanged or returned within 10 days of receiving the merchandise
    (EXTENDED RETURNS DURING DECEMBER UNTIL DECEMBER 31)
  • REQUIRES original and UNMARKED packaging
  • REQUIRES all original instructions, paperwork, and hardware received
  • REQUIRES accessories that are uninstalled and in original condition
  • REQUIRES "RMA Request" by submission of Support Ticket
  • EXCLUDES Accessories that are missing parts
  • EXCLUDES Electrical Accessories (Navigation Radios, Tire Pressure Monitor Sensors, Remote Start Systems, Rear Seat Entertainment, etc.) including products which include an authorization code for a Vehicle Configuration Index (VCI) or Vehicle Emissions Control Information (VECI) Label that CANNOT be returned once the box has been opened (including cut box, broken seal or package tape)
SUBMIT A SUPPORT TICKET FOR A RETURN MERCHANDISE AUTHORIZATION (RMA) REQUEST
Returns to ShopChevyParts.com without an RMA Form cannot be accepted

  • Order ID (provided in your email confirmation or located on the packing slip)
  • Part Number(s)
  • Full Name used on the order
  • Reason for Exchange/Return

A 10% restocking fee will be charged on all non-defective merchandise returned. The restocking fee may be waived if exchanging an item of the same or greater value. Shipping charges are non-refundable and the customer is responsible for any shipping cost to return products.

  • Leather Kits and other custom made or ordered items Marked "Special Order" CANNOT be returned.
  • Electrical Accessories (Navigation Radios, Tire Pressure Monitor Sensors, Remote Start Systems, Rear Seat Entertainment, etc.) including products which include an authorization code for a Vehicle Configuration Index (VCI) or Vehicle Emissions Control Information (VECI) Label CANNOT be returned once the box has been opened (including cut box, broken seal or package tape)