ShopChevyParts.com can only allow returns on uninstalled items that:
REQUIRES notification of any parts being exchanged or returned within 10 days of receiving the merchandise
(EXTENDED RETURNS DURING DECEMBER UNTIL DECEMBER 31)
REQUIRES original and UNMARKED packaging
REQUIRES all original instructions, paperwork, and hardware received
REQUIRES accessories that are uninstalled and in original condition
REQUIRES "RMA Request" by submission of Support Ticket
EXCLUDES Accessories that are missing parts
EXCLUDES Electrical Accessories (Navigation Radios, Tire Pressure Monitor Sensors, Remote Start Systems, Rear Seat Entertainment, etc.) including products which include an authorization code for a Vehicle Configuration Index (VCI) or Vehicle Emissions Control Information (VECI) Label that CANNOT be returned once the box has been opened (including cut box, broken seal or package tape)
SUBMIT A SUPPORT TICKET FOR A RETURN MERCHANDISE AUTHORIZATION (RMA) REQUEST
Returns to ShopChevyParts.com without an RMA Form cannot be accepted
Order ID (provided in your email confirmation or located on the packing slip)
Part Number(s)
Full Name used on the order
Reason for Exchange/Return
A 10% restocking fee will be charged on all non-defective merchandise returned. The restocking fee may be waived if exchanging an item of the same or greater value. Shipping charges are non-refundable and the customer is responsible for any shipping cost to return products.
Leather Kits and other custom made or ordered items Marked "Special Order" CANNOT be returned.
Electrical Accessories (Navigation Radios, Tire Pressure Monitor Sensors, Remote Start Systems, Rear Seat Entertainment, etc.) including products which include an authorization code for a Vehicle Configuration Index (VCI) or Vehicle Emissions Control Information (VECI) Label CANNOT be returned once the box has been opened (including cut box, broken seal or package tape)