RETURNS POLICY must be notified in advance of any parts being exchanged or returned within 10 days of receiving the merchandise. will only accept return items that:

  • Are in original and UNMARKED packaging.
  • Have all original instructions, paperwork, and hardware received.
  • Do not have missing parts.
  • Uninstalled and in re-sellable condition.
  • Electrical Accessories (Navigation Radios, Tire Pressure Monitor Sensors, Remote Start Systems, Rear Seat Entertainment, etc.) including products which include an authorization code for a Vehicle Configuration Index (VCI) or Vehicle Emissions Control Information (VECI) Label CANNOT be returned once the box has been opened (including cut box, broken seal or package tape).

To request a Return Merchandise Authorization (RMA) request please send an email with the subject line "RMA Request" or use this EMAIL LINK. When submitting a support ticket you will need the following information:

  • Order Number
  • Part Number(s)
  • Reason for Exchange/Return
  • A 10% restocking fee will be charged on all non-defective merchandise returned. The restocking fee may be waived if exchanging an item of the same or greater value. Shipping charges are non-refundable and the customer is responsible for any shipping cost to return products.