Shipping and Returns Policy

WHAT IS THE COST FOR SHIPPING? Shipping costs are calculated automatically by the system when you register for an account. The website needs your address, plus our warehouse address and the package dimensions for current pricing and delivery times. Please note you will be provided shipping cost before entering any payment information. Additionally, your information is NOT shared, period. See our privacy notice for details. WHAT METHOD OF SHIPPING DO YOU USE? Our current method of shipping is UPS insured. UPS provides excellent service and are extremely reliable. All packages are insured with UPS Capital. If you have special instructions for your package delivery, please sign up for UPS MyChoice (linked). JOIN UPS MY CHOICE FOR FREE AND GET MORE VISIBILITY INTO YOUR INCOMING SHIPMENTS: View all details for your inbound and outbound shipments. Get delivery updates via text and email. Change the delivery date or location. Tell the driver where to leave your package. View the estimated time for delivery. Follow shipments as they move toward their destinations. WHAT IF I NEED MY PART FASTER? Virtually any method of shipment is available upon request. Just tell us your needs and we will try to accommodate them. We can ship in stock parts via Ground up until 2PM EST and Next Day Air up until 3PM EST. WHAT IF MY PACKAGE GET DAMAGED? Please note that you must report any damage within 48 hours to the shipping company (UPS at 1-800-742-5877) in order to start a shipping damage claim. Additionally, please Submit a Support Ticket to report any damage to ensure that we are able to follow-up and provide supporting documents and replacement information, where applicable. RETURNS POLICY ShopChevyParts.com will only accept return items that: Are in original and UNMARKED packaging. Have all original instructions, paperwork, and hardware received. Do not have missing parts. Uninstalled and in re-sellable condition. ShopChevyParts.com must be notified in advance of any parts being exchanged or returned within 10 days of receiving the merchandise. RETURNS TO SHOPCHEVYPARTS.COM WITHOUT PRIOR NOTICE CANNOT NOT BE ACCEPTED. To submit an Return Merchandise Authorization (RMA) request please visit our Support Section and select "RMA Request". When submitting a support ticket you will need the following information: Part Number(s) Reason for Exchange/Return A 10% restocking fee will be charged on all non-defective merchandise returned. The restocking fee may be waived if exchanging an item of the same or greater value. Shipping charges are non-refundable and the customer is responsible for any shipping cost to return products. Leather Kits and other custom made or ordered items Marked "Special Order" CANNOT be returned. Electrical Accessories (Navigation Radios, Tire Pressure Monitor Sensors, Remote Start Systems, Rear Seat Entertainment, etc.) including products which include an authorization code for a Vehicle Configuration Index (VCI) or Vehicle Emissions Control Information (VECI) Label CANNOT be returned once the box has been opened (including cut box, broken seal or package tape).