Shipping Information


What is the cost for shipping?

Shipping costs are calculated automatically by the system once you register for an account. The website needs your address, plus our warehouse address and the package dimensions for live pricing. Please note you will be provided shipping cost before being entering a payment method. Additionally, your information is NOT shared, period. See our privacy notice for details.

What method of shipping do you use?

Our preferred method of shipping is UPS or FedEx. They both give excellent service, are extremely reliable and very reasonable priced.

What if I need my part faster?

Virtually any method of shipment is available upon request. Just tell us your needs and we will try to accommodate them. We can ship in stock parts via Ground up until 2PM EST and Next Day Air up until 3PM EST.

What if my package get damaged?

Please note that you must report any damage within 48 hours to the shipping company (UPS at 1-800-742-5877 or FedEx at 1- 800-463-3339) in order to start a shipping damage claim. Additionally, please visit and "Submit a Ticket" to report any damage to ensure that we are able to follow-up and provide supporting documents and replacement information, where applicable.

RETURNS POLICY will only return items that:

Are in original and UNMARKED packaging.
Have all original instructions, paperwork, and hardware received.
Do not have missing parts.
Are in re-sellable condition. must be notified of any parts being exchanged or returned within 10 days of receiving the merchandise.


To return a part(s) please visit our Support Section and select "Submit a Question or New Support Ticket" to submit an Return Merchandise Authorization (RMA) request. When submitting a support ticket you will need the following information:

Order ID (provided in your email confirmation or located on the packing slip)
Part Number(s)
Full Name used on the order
Reason for Exchange/Return

A 10% restocking fee will be charged on all non-defective merchandise returned. The restocking fee may be waived if exchanging an item of the same or greater value. Shipping charges are non-refundable and the customer is responsible for any shipping cost to return products.

Leather Kits and other custom made or ordered items Marked "Special Order" CANNOT be returned.
Electronics (Navigation Radios, Tire Pressure Monitor Sensors, 2-Way Advanced Remote Systems, etc.) that have been opened (broken seal or package) CANNOT be returned.